framework market research data processing framework logo framework london data processing south east england web surveys city of london statistical consultancy EC1 data analysis
 
 
 
Framework market research and data analysis  

Statistics
 

 

 

Case Studies

> Segmentation of readers, specialist magazine
> Employee survey
> Business customer retention, onsite drinks machines
> Position of manufacturer in commercial vehicle market
> Value and volume modelling, drinks market


Business customer retention, onsite drinks machines

Brief
Description:
Analysis of customer data including machine installations, supply purchase size and frequency, sales visits, complaints, customer losses.
Objectives: What actions would improve customer retention. Which customers are at risk of payment default.
Data: Internal records from variety of systems.
Outcomes: Identified points of crisis when customers most at risk. Profiled best customers in terms of profit and risk.
Benefits: Analysis provides means to manage customers more effectively to maintain profits, and to improve understanding of relationship with customers.
Methods: Database combination and restructuring, investigative data analyses, discriminant analysis, regression.
Similar work: Database analysis of independent financial advisers for financial institution, based on combined market research data and company records.
 

for further information, contact:  Statistics@frameworkUSA.com

Home   |   Contact Us   |   T: 212-537-5949     F: 212-537-5948